Merlin Entertainments · 1 day ago
Guest Experience Host Retail SEA LIFE
Grapevine, TX
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hr
0+ years expMerlin Entertainments is a global leader in location-based, family entertainment, and they are seeking enthusiastic individuals to join their Guest Experience Retail Team as Part-Time Hosts. The role involves delivering excellent guest service, managing public areas, and ensuring compliance with health and safety regulations to create memorable experiences for visitors.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
To follow opening and closing procedures as detailed in the department’s operating plan
Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations
Qualification
Required
6 months experience or more working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Benefits
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, Talent & Development
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase