DSV - Global Transport and Logistics · 14 hours ago
Shipping & Receiving Clerk
Ridgeway, VA
Full-time
Onsite
New Grad, Entry LevelDSV - Global Transport and Logistics is a leading provider of global solutions within transport and logistics. The Shipping/Receiving Clerk is responsible for customer service activities, ensuring timely and accurate handling of customer orders, and maintaining shipping and receiving documentation.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Process all customer orders in a timely and accurate manner
Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork
Coordinate special, last minute shipping requests with operation department, expediting any order as necessary
Prioritize customer orders according to scheduled pick-up time or pier cutoff
Furnish shipping and tracking information as required
Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner
Report customer feedback to management, including any signs of customer dissatisfaction
Oversee all paperwork associated with orders and maintain the corresponding files
Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements
Answer phone calls and operate various types of office machines and computers necessary to perform duties
Operate the computer terminal in a proficient manner
Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner
Ensure the accuracy of all receiving and shipping documents
Gather and maintain all data and records relative to shipping and receiving activities
Assist in resolving any discrepancies
Collect all documentation for inbound freight and route to the proper record-keeping unit
Comply with all DSV Work Instructions
Other clerical duties, including backup support as assigned
Performs other duties as assigned
Work overtime as dictated by business whether mandatory or voluntary
Qualification
Required
Must have a high school diploma or general education degree (GED)
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Basic computer skills
Working knowledge of computerized applications (Microsoft Suites)
English (reading, writing, verbal)
Basic level mathematical skills
Strong attention to detail accuracy and accomplish job task in a timely manner
Good verbal and written communication skills
Preferred
Previous customer service experience including phone calls, and operating office equipment
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
Founded in 1976
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
2025-12-18
2025-12-12
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