StepStone Hospitality ยท 1 day ago
Engineer
Providence, RI
Full-time
Onsite
New Grad, Entry LevelStepStone Hospitality is seeking an Engineer to assist with the maintenance of the hotel. The role involves performing minor and routine maintenance tasks, ensuring quality guest service, and addressing guest requests and complaints in a timely manner.
Hospitality
Responsibilities
Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities
Replace air conditioner filters
Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests
Maintain standards of quality guest service
Tend to pool area including chemical balancing, cleaning, etc
Increase level of guest satisfaction by delivery of an exceptional product through employee development
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Qualification
Required
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Ability to accurately report information
Ability to scrupulously follow all StepStone and hotel policies and procedures
Attend required meetings
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change
Assumes responsibility for personal growth and development
Conducts him herself (acts and dresses) professionally at all times; sets standards for all associates
Company
StepStone Hospitality
StepStone Hospitality specializes in management for full service hotel and restaurant operations.
Founded in 2009Providence, Rhode Island, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Blair Wills
President/CEO
Thomas Russo
Chief Executive Officer and Managing Partner
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