Anchor Pest Control ยท 13 hours ago
Director of Operations
East Brunswick, NJ
Full-time
Hybrid
Director/Executive
$75K/yr - $135K/yrAnchor Pest Control is dedicated to providing exceptional service while fostering a positive working environment. The Director of Operations will lead the service manager team, ensuring high-quality customer service and effective team development while managing service operations efficiently.
ChemicalCommercialEnvironmental EngineeringResidential
Hiring Manager
Carmen Reino
Responsibilities
Lead by example, embodying our core values in every interaction
Develop and mentor team members through positive reinforcement, providing training and support to foster professional growth and a high-performing team environment
Be a part of our leadership team to ensure that all customer and employee inquiries and issues are resolved in a manner that exceeds expectations
Build strong relationships with clients, ensuring their needs are met with professionalism and a positive attitude
Utilize high organizational skills to manage service operations efficiently
Implement strategies to optimize workflows, enhance service quality, and ensure that departmental goals are met
Demonstrate exceptional problem-solving abilities, quickly identifying issues and developing innovative solutions that align with our core values and business objectives
Strive for excellence in service delivery, implementing quality control processes to maintain high standards and continuously seeking opportunities for improvement
Act as a role model and mentor within the team, providing training and development opportunities to enhance skills and foster a culture of learning and excellence
Qualification
Required
Proven experience in a management role, with a track record of leading and developing successful teams
Strong organizational and planning skills, with the ability to manage multiple priorities effectively
Excellent problem-solving skills and the ability to think creatively to overcome challenges
Outstanding customer service skills, with a focus on exceeding client expectations
Effective communication and interpersonal skills, with the ability to engage and motivate a team
A commitment to our core values, with a positive outlook and a drive for excellence
Preferred
Preferred someone with home services experience
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
Anchor Pest Control
Anchor Pest Control provides home and commercial pest control services.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Carmen Reino
Founder, Owner & President
Company data provided by crunchbase