Front Desk - Grandview Resort jobs in United States
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Vacatia · 4 days ago

Front Desk - Grandview Resort

positionLas Vegas, NV
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Vacatia is a resort company seeking a Front Desk Associate to join their team. The role involves being the first point of contact for guests, ensuring exceptional customer service, managing reservations, and maintaining smooth front desk operations.

E-CommerceMarketplaceResortsTravel
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H1B Sponsor Likelynote

Responsibilities

Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed

Qualification

Customer serviceMultitaskingBasic math skillsCommunication skillsTech-savvyHospitality experienceDetail-oriented

Required

Passionate about delivering exceptional guest experiences
Thrive in a fast-paced, service-driven environment
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information

Preferred

Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed

Benefits

Opportunities to grow within hospitality and resort operations
Work in a welcoming, team-oriented resort environment
Be part of creating memorable experiences for our guests every day

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
dateFounded in 2013
location
Mill Valley, California, USA
people-size1001-5000 employees
web-link
https://vacatia.com

H1B Sponsorship

Vacatia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Recent News

EIN Presswire
Camelot by the Sea Reopens Following Extensive Post-Hurricane Recovery Effort
2026-01-12
EIN Presswire
Vacatia Expands Managed Resort Portfolio with Six New Properties
2025-03-26
PR Newswire
Vacatia Acquires The Berkley Group and Daily Management
2025-01-02
Company data provided by crunchbase