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Memorial Health · 18 hours ago

Unit Secretary - IP Support

Springfield, IL

Part-time

Onsite

Entry Level

$16.77/hr - $25.99/hr

2+ years exp

Memorial Health is a healthcare organization seeking a Unit Secretary for their IP Support team. The role involves serving as a primary communication hub, managing patient orders, and performing secretarial functions while ensuring adherence to safety and quality standards.

EducationHealth CareHealth DiagnosticsHospitalMedicalNon ProfitPrimary and Urgent CareWellness

Growth Opportunities

Responsibilities

Promptly and courteously greets others in a friendly manner

Receives and directs others by using AIDET and Greet & Feet

Within scope of job description, responds to questions and provides direction

Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally

Consistently uses the Physician Profile to ascertain the correct method/number to page physicians

Updates and maintains call light system assignments accurately and efficiently during each shift

Appropriately utilizes the Patient Tracking system in communicating with the Patient Placement Office

Prioritizes stat orders and immediate needs

Processes orders accurately

Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized

Refers patient/visitor concerns to nursing and/or customer service staff

Refers news media to nursing or public relations staff

Demonstrates safe, accurate, and effective use of office equipment

Writes legibly and clearly

Assembles chart forms

Puts patient identifier on all chart forms

Thins charts when needed and forwards documents to Medical Records

Files patient data after review by nurse

Sends discharge patient record to Medical Records

Gathers and copies appropriate paperwork from the RN for patient transfers to other units and facilities

Manages large amounts of sensitive and confidential information concerning patient and family information in medical documents

In partnership with the Nursing Material Specialists, assures adequate supplies are available

Reviews receipts of new supplies and equipment upon arrival; validates accuracy and places supplies in assigned location

Sends service requisitions to interdisciplinary departments

Promptly and accurately enters data and maintains unit activity sheets as directed

Maintains equipment logs and facilitate maintenance of equipment with Biomed or appropriate department

Utilizes time and resources effectively and efficiently

Assists in maintaining safe environment and reports unsafe conditions

Completes assigned tasks accurately and timely

Completes basic patient care tasks as directed by registered nurse

Freshens drinking water

Serves/collects food trays

Responds to call lights and bed/chair alarms

Provides 1:1 direct and constant patient observation as delegated

Expedites timely admission, discharge, and transfer of patients to facilitate patient flow

Participates in QI activities; maintaining logs, statistical records, and data collection

Acts as a preceptor as needed

Handles medications delivered from pharmacy directly or through the pneumatic tube system. Relocates these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff

May serve as the second person to witness the wasted amount of a controlled substance in the Pyxis

Assists with stocking unit supply stations

Complies with established policies, procedures, standards, and guidelines

Follows the chain of command

Consistently utilizes time and resources effectively and efficiently

Maintains cleanliness of unit, service area, and equipment

Cooperates with all members of the healthcare team

Enthusiastically supports and participates in planned changes

Accepts responsibility for accurate and timely completion of tasks as assigned

Upholds the mission and vision of MHS

Performs other related work as required or requested

Qualification

Medical Office Assistant certificateMedical terminologyProficient with Microsoft OfficeTwo years clerical experienceCustomer service skillsSelf-directionWork with othersInterpersonal skillsInitiative