Flagger Force · 20 hours ago
Field Recruitment Coordinator
Flagger Force, an industry leader in traffic control, is currently hiring a Recruitment Coordinator. This role is responsible for attracting and hiring top talent for field positions while maintaining performance metrics across Flagger Force markets.
Real Estate
Responsibilities
Maintain accurate candidate records in the Applicant Tracking System (ATS), including hiring stages, candidate engagement, notes, and application demographic updates
Respond to candidate inquiries by returning text messages, voicemails, and assigned emails from the shared inbox within established timelines
Review application records and conduct screening calls with Crew Member candidates to assess qualifications and job suitability
Monitor and answer Recruiting Support Contact Center inbound calls within established service-level timeframes
Resolve candidate issues and inquiries—including scheduling requests, application updates, and rehire status—through the Recruiting Support Contact Center phone system
Support rehire requests, mentor program tasks, and experienced flagging reviews in partnership with field and recruiting leadership teams for necessary approvals
Launch pre-hire onboarding paperwork for Crew Member candidates and validate accuracy and completion prior to scheduling New Hire Orientation (NHO)
Schedule reminder messages to all crew member candidates confirmed for upcoming NHO
Deliver timely and accurate new hire orientation projections, attendance updates, and hire numbers to Recruitment and Field leadership teams
Participate in meetings with leadership to review recruiting resources, strategies, and process improvements
Research and schedule remote New Hire Orientation remote locations w/employment centers and local hotels
Collaborate with all team members to promote and enhance team performance and culture
Stay current on departmental and company policy and procedural changes
Perform special projects as needed or assigned
Qualification
Required
Demonstrate strong customer service skills
Proficient computer literacy
Strong time management and organizational skills
Strong written and verbal skills
Demonstrates attention to detail and accuracy
1+ year of customer service experience in an office or call center environment
1 + year of experience with Microsoft Office (Word, Excel, PowerPoint, Teams, etc)
Steel toed boots or the ability to obtain prior to employment
Attend and successfully complete Crew Member Training (CMT) and apply knowledge to job
High School Diploma
Preferred
Associate's degree
Experience in agency or high-volume recruiting
Previous experience working with iCIMS or similar ATS system
Experience with High Volume order or call center systems (Dialpad etc.)
Benefits
Medical, vision and dental insurance
401k w/company match
Generous paid time off
On-site fitness facility
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities