SMCP – Sandro, Maje, Claudie Pierlot, Fursac · 13 hours ago
General Manager, Sandro/Maje - San Francisco Premium Outlets, Livermore, CA
Livermore, California, United States
Full-time
Onsite
Mid, Senior Level
$85K/yr - $100K/yr
2+ years expSMCP is a fashion company embodying Parisian elegance with brands like Sandro and Maje. The General Manager will lead the boutique with a focus on team development, customer experience, and operational excellence, driving business strategies to achieve performance metrics.
ApparelConsumer GoodsFashionLifestyleRetailTextiles
Responsibilities
Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention
Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization
Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity
Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty
Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage
Motivate and guide the team to consistently meet sales goals, while identifying opportunities to improve performance and exceed expectations
Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency
Oversee and participate in daily operational tasks, ensuring compliance with company standards and fostering a smooth, organized workflow
Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success
Implement corporate initiatives effectively, adapting them to meet the specific needs of your team and store while driving overall performance
Qualification
Required
2-3+ years of prior supervisory experience, preferably in luxury retail management
A natural leader with strong coaching, communication, and people development skills
Passionate about client relationships and creating a high-touch, personalized shopping experience
Results-driven and strategic in decision-making, with a focus on achieving KPIs
A strong recruiter who attracts top talent to build a high-performing team
Achieve talent acquisition targets including open to hire percentage and hiring speed
Achieves staff turnover goals
Highly organized, adaptable, and solutions-oriented in managing store operations
A brand ambassador who embodies SMCP's core values and vision for modern luxury
Flexible availability, including evenings, weekends, and holidays, is required
Fully versed in front and back of house
Preferred
Prior experience managing in a commission environment is a plus
Prior merchandising experience
Benefits
50% shopping discount
Seasonal wardrobe offering
Seasonal clothing allowance
Cell phone contribution
Comprehensive health, dental, life, and disability coverage
Employer-matched 401(k) with immediate 100% vesting
Paid time off—including vacation, holidays, sick time, and personal days
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Monthly and Seasonal Bonus Incentive Plan
Mentorship and professional development support
Company
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
SMCP is worldwide and cosmopolitan.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-20IPO
2013-04-18Acquired
Leadership Team
I
Isabelle Allouch
CEO Sandro
Isabelle Guichot
C.E.O
Recent News
SMCP SA
2025-10-23
SMCP SA
2025-07-29
2025-04-11
Company data provided by crunchbase