Globe Life · 11 hours ago
Director, Worksite Quality & Profitability (Hybrid)
Globe Life is committed to empowering its employees with support and opportunities for success. The Director of Worksite Market Quality and Profitability will oversee the quality of significant annual sales, manage business profitability, and serve as a liaison for quality-related initiatives.
Financial ServicesInsurance
Responsibilities
Serve as the primary person for all of Liberty National’s Worksite Market Quality & Profitability needs
Act as the primary liaison to the field force on Quality & Profitability for the Worksite Market
Act as the primary liaison for key home office departmental partners related to Quality & Profitability for the Worksite Market
Develop and maintain systems, templates, tools and data to run the Quality & Profitability functionality area efficiently and effectively
Act as a thought leader, developing plans and roadmaps to mature this function, identifying high impact projects and implementing them
Produce high impact reports, dashboards and presentations in a timely manner
Develop, oversee, and communicate key initiatives to the VP of Sales Operations
Assists peers with piloting and rolling out new Liberty National technologies
Utilizes AI to achieve goals and gain insights when appropriate
Works closely with peers to support and be a back-up for the overall Liberty operations department
Other duties as assigned
Qualification
Required
4 year college degree preferred
3+ years insurance industry experience preferred
2+ years managing sales quality
2+ years driving profitability
2+ years working in an insurance agency preferred
Applicable insurance, quality, profitability certifications or licenses
Must be coachable with a desire to work in a culture that values leadership development
Strong decision-making skills in a fast-paced environment
Ability to communicate with all levels of the organization from new sales agents to Agency Owners, to corporate executives
Possesses the ability to have crucial conversations, especially with AOs, QMs, and Field Directors and to drive results
Superb written and verbal communication skills
Public speaking experience and experience presenting data to executive leadership a plus
Proficient in Microsoft Excel, Microsoft Word and Microsoft Powerpoint
Familiarity with Salesforce and Liberty's Quality systems a plus
Understanding of life insurance industry with particular focus on the worksite market
Understanding of Liberty's drivers of growth: recruiting, training, and leadership development
Ability to work under pressure and on tight deadlines
Ability to change directions quickly when needed and to think independently
Reliable and predictable attendance of your assigned shift
Ability to work designated hours based on the position specifications
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Recent News
PR Newswire
2025-11-07
2025-10-29
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