Bloomfield Township ยท 15 hours ago
IT Support Specialist - On Site Full-time
Bloomfield Township, MI
Full-time
Onsite
Entry Level
1+ years expBloomfield Township is seeking an IT Support Specialist to assist with the daily administration of their network and communications environment. The role involves providing user support, maintaining servers, and managing various technology systems and equipment.
Government Administration
Responsibilities
Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed
Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment
Assists implementing, and maintaining network, software, and end user security plans
Performs backup and recovery procedures
Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions
Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment
Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation
Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems
Programs and operates proximity card database and card printer
Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments
Maintains and repairs the wireless transfer system for uploading car videos to the server
Collaborates with police records to export and redact videos
Provides technical and operational support for election activities as needed
Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations
Actively seeks, identifies and participates in educational and cross-training opportunities
Researches, evaluates and makes recommendations on industry related trends and best practices and products
Performs other duties as required
Qualification
Required
Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies
1 to 3 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Valid driver's license
Pre-employment psychological evaluation
Pre-employment background investigation
Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc
Networking concepts, hardware, software, security and cabling
Telecom service providers, hardware and systems
Building security systems and hardware
Audio visual equipment and systems
Vehicle tracking GPS systems and hardware
Industry related trends and best practices and products
Alarm notification systems and call recording systems
Modern office procedures, methods and computer equipment
Industry related safety precautions
Relevant Bloomfield Township policies and procedures
Use of relevant computer systems and software
Perform sensitive and complex tasks while under time pressure
Perform and complete multiple duties concurrently and in a timely manner
Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems
Establish and maintain effective working relationships
Communicate effectively verbally and in writing
Work a flexible schedule as necessary, including 24/7/365 on-call duties
Meet schedules and deadlines of the work
Maintain the confidentiality of information and professional boundaries
Company
Bloomfield Township
The Charter Township of Bloomfield, incorporated in 1827, was the first township to be established in Oakland County, Michigan.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase