Action Property Management · 1 week ago
Concierge Associate, Luxury Residence (Full-Time) – The Carlyle
Action Property Management is seeking an exceptional individual to join their elite team as a Full-Time Concierge Associate at their prestigious luxury high-rise, The Carlyle. The role involves curating an exceptional experience for residents and guests, serving as the first point of contact and managing front desk responsibilities while ensuring a professional appearance and communication style.
CommercialProperty ManagementReal Estate
Responsibilities
Serve as the first point of contact for residents, guests, and vendors entering the lobby or contacting the Association
Maintain a working knowledge of the Association’s rules, policies, procedures, amenities, and surrounding area in order to effectively assist residents and their guests
Assist with Door Host and Valet coverage as needed
Cross-train across front desk, door host, and valet operations
Qualification
Required
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of 2 years of customer service experience
At least 1 year of hospitality, luxury retail, or fine dining experience
Must be willing to valet and be cross-trained in all front-of-house functions
Valid California Driver's License required
Polished and professional appearance and demeanor
Upbeat, positive, and team-oriented attitude
Strong judgment with a solutions-oriented mindset
Proactive approach to customer service
Preferred
Hospitality Management college students or recent graduates are highly desired
Benefits
Career growth opportunities
Annual bonus based on tenure
Full uniform and dry cleaning provided
Flexible schedules
Fun, team-oriented environment including holiday celebrations, staff appreciation lunches, training, and mentoring
Birthday Holiday: Enjoy a paid day off to celebrate your birthday
One-on-One Mentoring: Personalized guidance and professional development support
10 Days’ Vacation: Generous time off to relax and recharge
Team Member Incentive Program: Earn rewards for your contributions
Comprehensive Health Benefits: Medical, dental, vision, 401(k) with company match, and life and disability coverage for qualifying team members
Pet Insurance: Coverage options for your furry companions
Year-End Bonus: Recognition for your dedication and performance
Employee Discounts: Retail, travel, and entertainment savings through LifeMart