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Action Property Management · 1 day ago

Luxury Concierge Associate (Front Desk/Valet) – Full Time – The Carlyle Residences

Los Angeles, CA

Full-time

Onsite

Entry Level

$25/hr - $28/hr

2+ years exp

Action Property Management is seeking an exceptional individual to join our elite team as a Full-Time Concierge Associate at our prestigious luxury high-rise, The Carlyle. The role involves curating an exceptional experience for residents and guests, serving as the first point of contact, and managing front desk responsibilities while also assisting with valet coverage as needed.

CommercialProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Under the direction of the assigned supervisor, the Concierge Associate serves as the first point of contact for residents, guests, and vendors entering the lobby or contacting the Association

This role requires a consistently professional appearance and polished communication style when greeting individuals, answering phones, and managing front desk responsibilities

The Concierge Associate is expected to maintain a working knowledge of the Association’s rules, policies, procedures, amenities, and surrounding area in order to effectively assist residents and their guests

In addition to front desk responsibilities, the Concierge Associate will assist with Door Host and Valet coverage as needed

Cross-training across front desk, door host, and valet operations is a core component of the role and supports team flexibility, service continuity, and internal growth opportunities

Qualification

Customer service experienceHospitality experienceValid California Driver’s LicenseSolutions-oriented mindsetPolished appearanceProactive customer serviceTeam-oriented attitude