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SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED · 12 hours ago

Technical Support Specialist

Carrollton, TX

Full-time

Onsite

Entry Level

1+ years exp

Sanmina Corporation is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services market. The Technical Support Specialist provides day-to-day technical support to employees, focusing on desktop systems, software, phones, and network infrastructure.

Electrical & Electronic Manufacturing

Responsibilities

Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment

Maintaining passwords, data integrity and file system security for the desktop environment

Communicating technical information to both technical and nontechnical operations personnel

Recommending hardware and software solutions, including new acquisitions and upgrades

Creating user accounts

Imaging PCs and laptops

Desktop phone support in a VoIP environment, and cell phone user support

Resolving anti-virus/anti-spam issues on user computers

Working with customer systems to resolve network related issues

Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment

Installing and maintaining application and desktop software products

Installing and supporting label printers and barcode scanners in the manufacturing environment

May participate in the development of information technology and infrastructure projects

May conduct training programs designed to educate users about basic and specialized applications

Qualification

Desktop supportWindows/ChromeOS experienceNetworking knowledgeG Suite/Gmail familiarityMS Office productsAD UsersComputersMicrosoft Anti-Virus softwareHelp desk supportTeam playerFast-paced environment