Visa · 15 hours ago
Project Delivery and Implementation Analyst
Atlanta, GA
Full-time
Hybrid
Entry, Mid Level
$84K/yr - $148K/yr
2+ years expVisa is a world leader in payments and technology, and they are seeking a Project Delivery and Implementation Analyst to enhance project delivery efficiency. The role involves supporting customers throughout the project lifecycle, improving internal processes, and leading project meetings to ensure successful implementation of Visa's Risk Hub (ARIC).
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Support the delivery of a successful Risk Hub (ARIC) implementation project including helping our customers to prepare for each stage in the deployment lifecycle - from scoping to design, implementation and handover to post-live support. Take ownership of actions and follow through to completion, reporting accurately on project status
Proactively identify and implement ways to improve the project delivery, e.g., holding additional workshops, demos, training, Q&A etc. Identify and anticipate scope creep, timescale issues etc
Take the lead on internal and customer meetings where appropriate, handling questions confidently and supporting key project decisions
Lead on requirements and user story assessments, including providing workarounds to the customer and project team
Manage and govern customer environment and installation readiness processes, as well as user interface configuration and design. Keep up to speed on any changes to installation mechanisms or configuration across different versions of the Risk Hub (ARIC), advising the project team of any potential issues or concerns
Provide ongoing training and knowledge transfer for our customers (e.g., how projects are delivered, what they need to prepare, Risk Hub (ARIC) product features, roadmap, best practices etc.) through workshops and meetings
Provide input on unique features we can use to meet or mitigate against customer security, compliance, and regulatory requirements
Advocate for the customer when appropriate and raise gaps in requirements or expectations to the Project Manager, Product and/or Engineering in the form of Change Requests, feature requests, defect tickets etc
Lead on customer systems integration and user acceptance testing phases, coordinating across the business to resolve and test defects while managing customer expectations
Provide alternative approaches to solving difficult problems and confidently manage challenging situations
Apply deep understanding of the industry, use cases and feature knowledge, proactively sharing information with team members to enable problem solving and remove project obstacles
Be heavily involved in leading internal process improvement initiatives, proactively contributing to and managing knowledge bases. Routinely implement treatments, share knowledge, and enable delivery teams to deliver more efficiently and effectively
Coach and develop team members, help with training and accreditation programs and recruitment
Support the creation and review of commercial estimates for Implementation Consulting professional services. Review commercial SoWs to identity potential risks or misunderstandings prior to signature
Provide onsite support during projects at customer site particularly for meetings, workshops, and testing phases
Qualification
Required
2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred
3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Experience working alongside a commercial or technical team
Experience managing complex customer requirements and expectations, common challenges and mitigations
Strong academic background (Technology or scientific degree)
Excellent written and verbal communication as well as good presentation skills. Proficient English language skills are required
Technical awareness of infrastructure and operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies
API and/or Integration experience strongly preferred
Strong ability to engage with different roles in the internal business such as sales, accounts, technical, SME's
Effectively manage high and changeable workloads towards ensuring internal and external deadlines are met
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Digital Commerce 360
2025-12-30
2025-12-30
Company data provided by crunchbase