Aerospike · 10 hours ago
Technical Account Manager, AMER
United States
Full-time
Remote
Mid, Senior Level
$190K/yr - $208K/yrAerospike is a real-time database company focused on mission-critical use cases and workloads, including AI. The Technical Account Manager (TAM) will act as a trusted advisor to customers, helping them maximize the value of Aerospike's technology while ensuring successful adoption and optimization.
AnalyticsBig DataDatabaseReal TimeSoftware
Responsibilities
Act as the primary technical point of contact for strategic customers, ensuring they successfully adopt and optimize Aerospike solutions
Provide expert guidance on best practices for deploying, scaling, and maintaining Aerospike in production environments
Troubleshoot and resolve complex technical issues, collaborating with internal teams, including support and engineering, when needed
Conduct regular technical reviews and proactively identify areas for optimization
Deliver technical training and enablement to customer teams to ensure product adoption and success
Advocate for customer needs by providing feedback to product management and engineering teams
Assist customers in planning and executing upgrades, migrations, and scaling initiatives
Monitor key performance metrics and proactively address potential risks
Develop and maintain strong relationships with key customer stakeholders
Contribute to the creation of documentation, knowledge base articles, and best practice guides
Qualification
Required
Excellent problem-solving and troubleshooting skills in distributed systems
Strong Linux experience is a must
Hands-on experience with Aerospike or similar databases (e.g., Yugabyte, CockroachDB, MongoDB, Cassandra, HBase, Couchbase, etc.)
Cloud expertise: AWS, Microsoft Azure, Google Cloud
Strong Experience with Docker and Kubernetes
Ability to understand and address the complexities of mission-critical applications
Strong customer-facing skills, with experience working with developers and C-Level executives
Self-starter with the ability to assess, prioritize, and execute tasks with minimal supervision
Ability to work well under pressure and manage multiple accounts effectively
Experience providing technical training and enablement
Preferred
Hands-on expertise with databases: NoSQL, Relational, Distributed, MPP
Knowledge of Hadoop, Spark, HBase, HDFS, Hive, and Impala
Proficiency in one or more programming languages: Java, C/C++, Python, Go, etc
Understanding of computing infrastructure: Networking, CPUs, SSDs, Memory, etc
Experience working in a startup or high-growth environment
The ability to travel up to 30% of the time
Company
Aerospike
Aerospike is a NoSQL database designed for real-time and mission-critical applications.
Founded in 2009
201-500 employees
H1B Sponsorship
Aerospike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (11)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$241MKey Investors
CIBC Innovation BankingSumeru Equity PartnersTriangle Peak Partners
2024-12-03Series Unknown
2024-04-04Series E· $109M
2021-01-01Debt Financing· $70M
Leadership Team
Srini V. Srinivasan
Chief Technology Officer
Recent News
2025-12-01
2025-09-30
Company data provided by crunchbase