Curaleaf · 14 hours ago
Retail Sales Associate - Part Time
Curaleaf is a leading global cannabis provider committed to quality and innovation. As a Retail Sales Associate, you will be the face of the brand, providing exceptional customer service and helping customers explore cannabis products while ensuring a welcoming and informative experience.
Alternative MedicineCannabisHealth CareMedical
Responsibilities
Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience
Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice
Address concerns with professionalism and resolve issues to ensure customer satisfaction
Encourage loyalty by signing guests up for rewards programs
Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere
Help open and close the store, handle cash, and follow all procedures and regulations
Check IDs, update customer profiles, and process transactions accurately
Keep the store clean, organized, and fully stocked, from the sales floor to the backroom
Support inventory tasks like restocking, fulfilling online orders, and counting products
Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge
Highlight deals and complementary items at checkout to boost customer satisfaction
Stay on top of promotions and product updates to give customers a seamless experience
Stay agile and adaptable in a fast-paced, ever-changing retail environment
Take on extra duties as needed to support the team and store success
Qualification
Required
A high school diploma or GED
At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction
A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately
The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights
Excellent communication skills, with the ability to connect with customers and team members alike
Strong multitasking abilities and the agility to shift priorities as needed
Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement
Solid time management and organizational skills to stay on top of tasks and responsibilities
Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns
Basic proficiency in math and computer applications to support transactions and reporting
A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience
Strong conflict resolution skills and the ability to remain composed under pressure
Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success
A natural ability to build rapport and maintain lasting customer relationships
A collaborative spirit and a commitment to working well within a team environment
Preferred
A background in a sales role with a focus on tracking KPIs and meeting sales targets
Familiarity with e-commerce systems and order fulfillment processes
Previous experience within a regulated retail setting
Benefits
Career Growth Opportunities
Competitive Pay and Benefits
Generous PTO and Parental Leave
401(K) Retirement Plan
Life/ Disability Insurance
Community Involvement
Referral Bonuses and Product Discounts
Company
Curaleaf
Curaleaf operates as a vertically integrated medical and wellness cannabis producer.
Funding
Current Stage
Public CompanyTotal Funding
$1.45BKey Investors
Needham BankCapStone Holdings
2025-10-14Post Ipo Debt· $100M
2025-01-31Post Ipo Debt· $67M
2024-11-06Post Ipo Debt· $40M
Recent News
2025-12-29
2025-12-26
Company data provided by crunchbase