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Stater Bros. Markets · 1 day ago

Grocery General Merchandise Clerk

Vista, CA

Full-time

Onsite

New Grad, Entry Level

$16.70/hr - $22.55/hr

Stater Bros. Markets is a retail grocery chain seeking a Grocery General Merchandise Clerk. The GMC is responsible for delivering exceptional customer service and supporting various store operations, including bagging groceries, stocking shelves, and fulfilling e-commerce orders.

Food and Beverage

No H1B

Responsibilities

Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T)

Assist with customer questions, locating products, product recommendations, and communicating out-of-stock issues or customer concerns to store management

Bag groceries carefully and efficiently, separating items properly; along with offering and helping customers with loading groceries to their vehicles

Ensure shopping carts are regularly gathered from the parking lot and organized at store entrances for customer use

Open boxes to stock, and refill shelves, displays, and end caps with general merchandise items

Following CAO bread procedures for working and writing bread orders

Build and maintain GMC product displays following store planograms, seasonal guidelines, and store management

Bale cardboard regularly and maintain the backroom clean, organized, and free of clutter to ensure a safe and efficient work environment

Ensure correct signage and pricing is visible and accurate, including routine price changes

Keep aisles and display areas clean, safe, and free of hazards

Receive online orders, accurately locate and inspect items for damage, defects, or freshness before packing to meet customer expectations

Replace or report unavailable or damaged items promptly along with updating customers on substitutions or delays

Pack items properly to avoid damage during transport and label orders clearly for pickup

Communicate to store management regarding order progress or issues

Assist customers by carrying or escorting their completed orders from the store to their vehicles, ensuring a smooth and convenient pickup experience

Cut, prepare, package, label, and price fresh-cut produce items for sale to customer

Stock and rotate merchandise to maintain freshness and an attractive display

Monitor product temperatures and maintain proper storage conditions

Maintain logs and records of damaged and lost merchandise

Complete price changes and assist Produce Manager with monthly inventory counts

Open, price, and stock floral merchandise while keeping displays neat, attractive, and well-organized to draw customer interest

Monitor floral inventory for freshness and quality, removing wilted or damaged products promptly

Place point-of-sale signs, tags, and promotional materials for floral and GMC produce products including routine price updates

Support the Produce department by stocking and maintaining the salad wall and other GMC produce items

Operate all standard store equipment—such as hand trucks, box cutters, department equipment, etc. safely and efficiently by adhering to established safety protocols

Work collaboratively with team members to ensure smooth department operations and excellent customer experience

All other related duties as required and assigned

Qualification

Food Handler / Health CardCustomer serviceBasic math skillsCommunication skillsProblem-solving abilitiesTeamworkAttention to detail

Required

Must be at least 18 years of age

A valid Food Handler / Health Card

Ability to work in a fast-paced environment and handle multiple tasks and responsibilities

Friendly, helpful attitude with a focus on customer satisfaction and service at all time

Ability to work well within the team and follow direction with a good attitude

Excellent communication skills (both oral and written) with the ability to communicate clearly and respectfully with customers and teammates

Basic math and reading skills for handling pricing, labels, equipment, and inventory

Good problem-solving abilities and attention to detail

Ability to stand for extended periods and lift moderate weights

Available to work a flexible schedule, including evenings, weekends, and holidays

Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement