Carvana · 20 hours ago
Title Clerk - ADESA Houston
Houston, TX
Full-time
Onsite
Entry Level
$21/hr - $22/hr
1+ years expCarvana, through its subsidiary ADESA, operates numerous auto auction locations across the US. The Title Clerk role involves processing vehicle titles efficiently and accurately while ensuring compliance with company policies and state or federal laws.
AutomotiveAutonomous VehiclesE-Commerce
Responsibilities
Provide excellent customer service:
Make sure customers receive prompt, efficient and courteous attention. Notify Office Manager if a challenge arises with a title that cannot be resolved
Handle incoming calls from dealer representatives with title issues and/or questions
Maintain a professional appearance, orderly work environment and friendly disposition by greeting others
Provide prompt and courteous service. Demonstrate friendliness and greet every customer as they enter and participate at the sale
Resolve any customer complaints in a friendly, courteous manner and advise Office Manager of all serious complaints or incidences
Process Titles:
Receive by comparing the entire VIN number to AMS, MV50’s, Lien Release and any other paperwork that may be attached. Verify the odometer reading, release of liens, “free and clear” title, line of ownership is properly documented and that the titles contain no alteration. Look for announcements in AMS in title management against the boxes checked on the title or MV50 – verify they are accurate. Ensure titles are delivered to purchasing dealer. File titles in appropriate location
Pull reports, customer worksheets, vehicle inventory and title absent list at the end of the day on auction day
Keep updated notes on outstanding problem titles to assure issues are resolved in a timely manner
Payment process:
Process payments for dealers – count checks, money orders, cashier’s checks, and provide a receipt
Process check payments for dealers
Other:
Maintain knowledge of DMV laws and regulations as related to vehicle titles
Practice and promote teamwork at all times. Set a good personal example of attitude and performance
Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager
Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun
Qualification
Required
Vehicle Title Processing Experience Required
High School Diploma or GED preferred
One (1) year of title experience at dealership or auction
Effective customer relations, communication and interpersonal skills required
Preferred
Computer skills preferred
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
10001+ employees
H1B Sponsorship
Carvana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (51)
2023 (23)
2022 (106)
2021 (59)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Ben Huston
Co-Founder/COO
Recent News
2025-12-30
2025-12-21
The Motley Fool
2025-12-19
Company data provided by crunchbase