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IKO North America · 11 hours ago

Credit Specialist

Wilmington, DE

Full-time

Onsite

Mid, Senior Level

3+ years exp

IKO North America is a market leader in the manufacturing of roofing and building materials. The Credit Specialist will work in a fast-paced environment as part of the Credit Team, responsible for managing customer accounts, applying payments, and assessing credit worthiness.

Building MaterialConstructionHome ImprovementHome RenovationManufacturing

Responsibilities

Maintain accurate credit and collection files and electronic collection notes for each customer account

Set up, maintain, and advise of customer/allowances for bad debt accruals

Negotiate customer disputes to resolution and document root cause

Issue monthly customer statements

Provide financial order management support to Supply Chain and Sales personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes

Review and release all customer orders on credit hold

Assess and analyze the credit worthiness of customers and monitor current and potential exposures and authorize customer credit lines with the ability to approve credit lines up to $75,000

Pull credit reports and obtain trade references for new or existing customers

Obtain credit memos from sales support, the order center or the billing department depending on the invoice issue

Rebill offsets and approved write offs

Research PO variances

Manage internal follow up for requested corrections

Contact customers on past due invoices

Cash Applications -

Apply lockbox, ACH and live check payments to customer accounts

Communicate cash app discrepancies to customer and appropriate IKO department for correction/payback

Maintain and process deduction manager