IKO North America · 1 day ago
Credit Specialist
Wilmington, DE
Full-time
Onsite
Mid Level
3+ years expIKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials, seeking a Credit Specialist to join their world-class Credit Team. The role involves applying payments to customer accounts, contacting customers for collections, and assessing credit worthiness, while working closely with Sales Support and Customer Service teams.
Building MaterialConstructionHome ImprovementHome RenovationManufacturing
Responsibilities
Maintain accurate credit and collection files and electronic collection notes for each customer account
Set up, maintain, and advise of customer/allowances for bad debt accruals
Negotiate customer disputes to resolution and document root cause
Issue monthly customer statements
Provide financial order management support to Supply Chain and Sales personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes
Review and release all customer orders on credit hold
Assess and analyze the credit worthiness of customers and monitor current and potential exposures and authorize customer credit lines with the ability to approve credit lines up to $75,000
Pull credit reports and obtain trade references for new or existing customers
Obtain credit memos from sales support, the order center or the billing department depending on the invoice issue
Rebill offsets and approved write offs
Research PO variances
Manage internal follow up for requested corrections
Contact customers on past due invoices
Cash Applications -
Apply lockbox, ACH and live check payments to customer accounts
Communicate cash app discrepancies to customer and appropriate IKO department for correction/payback
Maintain and process deduction manager
Qualification
Required
Associate's Degree in Accounting or Finance, Bachelor's Degree is preferred but is not required
Minimum 3-5 years' of related experience
Ability to work in a fast paced, high volume environment
Demonstrated time management skills, with ability to multi task and prioritize
Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality
Self-starter with the ability to identify issues and escalate them accordingly and appropriately
Demonstrated ability to use computer programs such as Microsoft Office product
Highly Proficient with MS Office(Outlook, Word, Excel, Access) and JD Edwards/Oracle
Highly effective Team Player with the ability to communicate with all audiences
Effective Customer Service skills in order to communicate accurately and effectively with our internal and external customers
Benefits
Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
Dental Insurance
Vision Insurance
Life Insurance
Health Spending Account
Employee Support and Mental Wellness
Short term disability
401k Match
Paid vacation
Floating days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts
Company
IKO North America
IKO Roofing is a worldwide leader in the roofing, waterproofing, and insulation industry for residential and commercial markets.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Darren Rafter
Director of Sustainability
Recent News
2026-01-20
2025-11-23
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