Client Service Associate jobs in United States
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CIBC US · 11 hours ago

Client Service Associate

CIBC is building a relationship-oriented bank for the modern world and is seeking a Client Service Associate to provide administrative support for high-net-worth client accounts. The role involves acting as a trusted partner to the Relationship Management team and ensuring accurate completion of account administrative duties while enhancing client experiences.

BankingFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Demonstrate a passionate commitment to serving clients in the accurate completion of account administrative duties such as preparing correspondence and maintaining files
Prepare materials for client meetings
Arrange new account packets and open new accounts
Research client inquiries and bring about timely resolution
Run client statements, tax reports and ad hoc reports
Provide documentation for clients’ annual reviews
Manage clients’ tax payments, annual IRA contributions/required minimum distributions
Willingness to accept advanced responsibilities such as preparing asset allocations, and performance reporting
Display initiative and exhibit the ability to work without direction
Effectively collaborate with colleagues to exceed clients’ expectations
Apply newly acquired knowledge to systems, processes and situations with proficiency

Qualification

Client ServiceFinancial ProductsClient Issue ResolutionCustomer Experience (CX)Digital LiteracyEmpathyStandards ComplianceTransaction ServicesInterpersonal Communication

Required

Bachelor's degree and/or 2-3 years' experience in trust and/or investments
Internship in Wealth Management a plus
Demonstrate a passionate commitment to serving clients in the accurate completion of account administrative duties such as preparing correspondence and maintaining files
Prepare materials for client meetings
Arrange new account packets and open new accounts
Research client inquiries and bring about timely resolution
Run client statements, tax reports and ad hoc reports
Provide documentation for clients' annual reviews
Manage clients' tax payments, annual IRA contributions/required minimum distributions
Willingness to accept advanced responsibilities such as preparing asset allocations, and performance reporting
Display initiative and exhibit the ability to work without direction
Effectively collaborate with colleagues to exceed clients' expectations
Apply newly acquired knowledge to systems, processes and situations with proficiency
Excellent organizational and analytical skills with strong attention to detail
Pleasant telephone manner and strong business writing skills
Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and Adobe Acrobat

Benefits

Competitive salary
Incentive pay
Banking benefits
A benefits program
A vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

Company

CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.

H1B Sponsorship

CIBC US has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (42)
2023 (29)
2022 (11)
2021 (77)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Brant Ahrens
Chief Administrative Officer
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Company data provided by crunchbase