Sanford Health ยท 11 hours ago
Supervisor, Patient Access | Emergency Room/Admissions | 40 hrs/week
Sioux Falls, SD
Full-time
Onsite
Mid Level
$24/hr - $34.50/hr
4+ years expSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. They are seeking a Patient Access Supervisor to provide leadership and oversight for the Emergency Department and several Hospital Outpatient Departments, ensuring efficient patient access services and compliance with regulatory requirements.
ChildrenEducationHealth Care
Responsibilities
Provides leadership and oversight for the Emergency Department, Main Hospital Registration, and several Hospital Outpatient Departments
Assists in implementing changes and processes to facilitate efficient quality Patient Access services and achieve department goals and objectives established
Applies advanced understanding of Patient Access Management department workflow and end user needs based on health care related practices, and regulatory and legal requirements
Ensures compliance with processes, policies, and regulatory requirements
Performs day to day operations and leads Patient Access functions, which may include admissions, discharges, and transfers (ADT) issues, registration, scheduling, department appointments reporting, and electronic medical record (EMR) issues
Assists in developing workflows to generate accurate patient data and aid in effective practice relating to financial details such as pre-authorization, assistance for underinsured and insured patients, and available government programs, while working to improve patient satisfaction
Assists department management team with procedural changes related to work flows, ADT modules and reimbursements for private, state and federal payers to ensure financial return
Collects and compiles data, assesses accuracy and validity of data
Interprets data and creates accurate, useful, and timely reports to aid in departmental training
Accountable for attainment of department and section goals by distributing work in areas of responsibility to achieve desired goals
Emphasizes accuracy, productivity and completion of work within established timeframes
Approaches opportunities for improvement in a positive manner fostering a team approach to problem solving
Leads cross-functional team(s) in issue resolution, process improvement, and change management
Ensures projects are completed accurately and within established timelines
Adheres to established project deadlines and budgetary limitations
Facilitates change and communicates effectively to achieve organizational/departmental goals
Orients, trains, schedules, evaluates, and provides ongoing continuing education for areas of responsibility
Maintains appropriate staffing levels
Communicates with staff effectively on a professional level
Mentors staff and empowers professional growth
Motivates staff and provides direction, as needed
Manages diverse teams of individuals
Serves as a role model for staff in professionalism, attitude, knowledge, demeanor and execution of duties
Requires use of problem solving and decision making skills in a variety of complex situations
Strong quality assurance and critical thinking skills are necessary for success in this role
Effective and efficient meeting management skills
Must have excellent written and oral communication skills
Well organized with the flexibility, creativity and a willingness to implement new ideas
Qualification
Required
Associate's degree in a healthcare or business-related field or 4 years of related experience required
Preferred
Previous experience with health insurance is desired
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
A 401(k) retirement plan
Work/life balance benefits
A generous time off package to maintain a healthy home-work balance
Company
Sanford Health
Sanford is a healthcare company providing research, education and clinical care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Baier Roger
CEO
Bill Gassen
President & Chief Executive Officer
Recent News
2025-11-20
2025-11-01
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