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Menzies Aviation · 2 weeks ago

Customer Service Agent (Frontier Airlines Flight Benefits Opportunity to Earn Commission) $14/hr FT (PLUS up to $1.50 in tenure increase)

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

$14/hr - $14/hr

Menzies Aviation is seeking a Customer Service Agent to join their passenger services team. The role involves assisting passengers with check-in, verifying documents, and handling baggage to ensure a smooth boarding process.

Air Transportation

Responsibilities

Comply with the Location’s attendance/tardiness standards

Computerized check-in of passengers for international and domestic travel

Designate seat assignments

Verify documentation for international and domestic flights

Ensure correct boarding passes are provided to each passenger for the assigned charter flight

Verify ticket and seat reservations

Match manifest to on-board count

Assist with various governmental agency requirements

Connect and disconnect Jetway/stairs as necessary

Announce arrivals and departures as necessary

Assists with baggage tagging and baggage claim reports

Maintain current knowledge of all flight times during shift

Provide information to customers

Maintain liaison with Airlines and Customer Representatives and Ground Handlers

Qualification

Customer serviceDocumentation verificationDriver’s LicenseBaggage handlingEnglish proficiency

Required

Must be at least 18 years of age

Posses/maintain a valid Driver's License and other FAA required identification/seals

Must be able to speak, read, and write in English

Must pass pre-employment drug test

Must be available and flexible to work variable shifts including, weekends and holidays

Work is done indoors and outdoors – must be comfortable working in all weather conditions

Able to continuously lift, push and pull up to 70 lbs

Benefits

Flight Benefits

Opportunity to Earn Commission

Company

Menzies Aviation

Glassdoor3.3

Menzies Aviation is a global aviation services company that provides ground handling, air cargo, and fuel services. It is a sub-organization of John Menzies.

Founded in 1995