XPO · 15 hours ago
Customer Service Representative (Part-Time) - Night Shift
Salem, IL
Full-time, Part-time
Onsite
Entry, Mid Level
$21.46/hr - $24.68/hr
2+ years expXPO is a top ten global provider of transportation services, and they are seeking a Customer Service Representative to assist customers with inquiries and resolve documentation errors. The role involves billing shipments, performing clerical duties, and processing freight documentation.
LogisticsShipping Broker
Responsibilities
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short, and damaged freight and related documentation for customer resolution
Qualification
Required
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Preferred
Transportation experience
Excellent verbal and written communication skills
Benefits
Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
Company
XPO
XPO is a provider of freight transportation and logistics services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$741M2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M
Leadership Team
Mario Harik
Chief Executive Officer
Jay Silberkleit
Chief Information Officer
Recent News
Investor's Business Daily
2025-12-17
2025-12-16
2025-12-15
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