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Intelas · 12 hours ago

Resident Regional Manager, EquipReady

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$110K/yr - $125K/yr

10+ years exp

Intelas is seeking a Resident Regional Manager for their EquipReady service program, responsible for leading equipment sanitation, disinfection, and distribution across multiple hospital locations. The role involves managing Equipment Distribution Technicians and ensuring compliance with industry standards while fostering positive relationships with various stakeholders.

Hospital & Health Care

Hiring Manager

Ashley Vavrock

Responsibilities

Mentor and train Managers on program management

Ensure ATP testing is performed per facility protocol established; Manage and report scheduled ATP testing results

Implement KPI improvement strategies

Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements

Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures

Review Par levels and make recommendations to department staff concerning improvements

Partner with PMO to share best practices for nationwide implementation

Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications

Provide input on client capital replacement strategies for medical equipment and the maintenance requirements

Participate in huddles, meetings, seminars, training, workshops, and conferences as assigned

Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns

Display effective client service in accordance with client satisfaction survey protocol

Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public

Mentor and train assigned managers on administrative and personnel matters

Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency

Participate in the hiring process to meet staffing objectives

Mentor and train assigned staff on program execution

Responsible for productivity and staffing that is appropriate to the account(s)

Responsible for coordinating engagement survey action plan

Manage disciplinary issues and other employee relations concerns with guidance from Human Resources

Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis

Review long term full year forecast quarterly

Prepare, present, and explain the equipment database (CMMS) reports

Maintain accurate inventory and documentation on all equipment, inspections and disinfection of equipment and any issues

Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures

Perform other duties as assigned that are intrinsic to the successful operation of the business

Qualification

Biomedical equipment technologyClinical equipment servicingManagement experienceCABT certificationCBET certificationISO 13485 complianceClient serviceTrainingDatabase managementLeadership skillsMentoring