Lincare ยท 20 hours ago
Customer Service Rep
Louisville, KY
Full-time
Onsite
New Grad, Entry LevelLincare is a company that provides healthcare services, and they are seeking a Customer Service Rep to communicate with customers for answering questions and resolving problems. The role involves assessing customer needs, documenting calls, and entering orders in a computerized system.
Health CareHealth DiagnosticsMedical
Responsibilities
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Qualification
Required
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Company
Lincare
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
Founded in 1990
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity
Leadership Team
Crispin Teufel
CEO
Recent News
Biz-Effective INC
2025-12-02
2024-04-10
Company data provided by crunchbase