Apply on Employer Site

AgeWell Solvere Living · 20 hours ago

Sales Manager

Tarpon Springs, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

AgeWell Solvere Living is a community focused on the wellbeing of its residents, providing excellent care and customer service. The Sales Manager will be responsible for maximizing occupancy and revenue while ensuring a smooth transition for new residents into the community.

ElderlyHuman ResourcesMarketing

Responsibilities

The Sales Manager reports to and assists the Director of Community Relations in achieving maximum occupancy and total revenue potential of the community by keeping up to date with the market in order to attract qualified prospects to the community

Shares responsibilities for community outreach and education activities for creating referrals

Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up

Participates on daily and weekly reviews of prospects in the pipeline, i.e. Hot Board

Ensures inquiry forms are always available and other marketing materials at hospitality suite and front desk

Ensures all sales and outreach activity is documented in Sherpa

Responsible for a new resident move-in process, including all required paperwork, unit readiness, and resident requests

Works directly with new resident and family to finalize paperwork and requirements for move-in

Handles move-in coordination: move-in day activities, move-in arrangements, parking, and cable/utilities/amenities, etc

Implements protocols to assist the new Resident’s transition into the community

Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living

Assists with planning and coordination of events each month

Assists with competitive market analysis and maintains a detailed competitor comparative analysis (including rates, unit sizes, services, and amenities)

Ensures that the community makes a positive first impression

Ensures that model units are well appointed, clean, and neat

Works with the Director of Community Relations to resolve any community presentation issues

Helps to maintain or grow occupancy to maximum levels

Meets monthly budget targets, with any variances to be discussed with the Director of Community Relations

Works collaboratively with department heads to emphasize the team’s role in sales and participation in the Community marketing action plan and sales action plan

Provides Manager on Duty weekend coverage as scheduled

Follows all emergency procedures

Understands all safety practices and procedures

Exhibits excellent customer service and public relations skills

Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented

Displays patience, tact, enthusiasm and a cheerful disposition

Promotes the community in a positive manner and effectively communicates AgeWell Solvere Living managed community values to residents, families, visitors, and team members

Qualification

Sales/Marketing experienceCustomer service skillsMicrosoft Office proficiencyProblem-solving skillsExperience working with seniorsCheerful personalityDesire to serve seniorsPublic relations skillsCreative approach