After Hours Support Manager jobs in United States
info-icon
This job has closed.
company-logo

Tribute Home Care · 2 weeks ago

After Hours Support Manager

positionFramingham, MA
timePart-time
remoteHybrid
seniorityEntry, Mid Level
date1+ years exp

Tribute Home Care is a growing private home care company that focuses on providing great caregivers and service. They are seeking an After Hours Support Manager to handle calls and inquiries during the night shifts, ensuring a high level of customer service and problem-solving.

Assisted LivingElder CareHealth CareHome Health Care
check
Growth Opportunities
Hiring Manager
Haley C.
linkedin

Responsibilities

Warmly, promptly and professionally answer calls from Caregiver Associates, current clients and their representatives, potential clients inquiring about Tribute's service, and professionals calling about a client or potential client
Calmly and professionally handle any inquiry or issue that arises, showcasing strong communication and problem-solving skills

Qualification

Administrative experienceCustomer service focusProblem-solving skillsMicrosoft Office proficiencyCalm demeanorCommunication skillsAttention to detailOrganizational skills

Required

Candidates for this role must live within commuting distance of Tribute's Framingham, MA office to attend occasional trainings and company events
At least 1 year of administrative experience in health care, elder care or human services
A Bachelor's degree from an accredited college
Prior experience in a remote working environment
Strong problem-solving skills and the ability to multitask
Unwavering, passionate commitment to the customer experience and service excellence
Strong writing and verbal communication skills
Proficiency with Microsoft Office
Calm demeanor and patience
Attention to detail and strong organizational skills

Benefits

Strong, mission-driven culture
Fun, collaborative, and supportive team that you will love working with
Opportunities for growth
Autonomy and flexibility
Paid time off
Ability to work from home / remote as desired
Equipment provided

Company

Tribute Home Care

twittertwitter
company-logo
Tribute Home Care provides home health care, personal care, and assisted living care services.
dateFounded in 2012
location
Charlestown, Massachusetts, USA
people-size201-500 employees
web-link
https://tributehomecare.com

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
John Sneath
Founder, CEO
linkedin
leader-logo
Brian Cavoli
Head Of Strategic Marketing
linkedin

Recent News

Home Health Care News
Flexible Care Models Give Home Care Clients ‘What They Want When They Want It’
2025-10-23
Home Health Care News
Immigration Policies Hit Home-Based Care Industry As Providers Lose Workers
2025-08-05
Home Health Care News
Building An At-Home Care Employee Referral Program To Boost Conversions, Cut Costs
2025-06-12
Company data provided by crunchbase