SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED ยท 12 hours ago
Program Administrator
Sanmina Corporation is a leading integrated manufacturing solutions provider in the Electronics Manufacturing Services market. The Program Administrator will assist in managing the business relationship between assigned customers and the manufacturing facility to ensure customer expectations are met and will handle various service functions related to customer orders and returns.
Electrical & Electronic Manufacturing
Responsibilities
Interacts with customers, company sales and/or service representatives and handles a variety of pre-sales or post-sales service functions
Updates databases with status of returned materials issues and accounts for returned inventory
Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
Ensure service information accessible by sorting and filing documents/forms
May schedule field service repair calls
Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems
Support the business relationship between assigned customer(s) and the manufacturing facility ensuring that Customer Expectations are met and/or exceeded
Support the Program Manager in commercial management of customer(s) including product margin, product pricing (Price effectively, Inventory Re-valuation), Excess & Obsolete Material issues, Accounts Receivable Issues, with the customer
Understand the customer(s) contract terms and its implications on the order process
Manage the customer(s) backlog/demand and work with planning to ensure proper MRP/DRP runs
Qualification
Required
Excellent communication skills to develop and maintain proactive customer interaction
Must be able to work independently & quickly while under pressure in a fast paced environment
Demonstrated leadership skills and ability to multitask
Proficient in Microsoft Office (Word/Excel/PowerPoint)
Team Player
This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident
Preferred
Bachelor's Degree in related field preferred
1-2 years customer service experience
Company
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED is a machinery company based out of Tamil Nadu, India.
Funding
Current Stage
Growth StageCompany data provided by crunchbase