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Columbia Bank New Jersey · 11 hours ago

Assistant Branch Manager III, Teaneck, NJ

Teaneck, NJ

Full-time

Onsite

Mid, Senior Level

$32/hr - $49/hr

3+ years exp

Columbia Bank New Jersey is seeking an Assistant Branch Manager III to manage the day-to-day operations of the branch and supervise staff. The role involves assisting customers with complex transactions, promoting business relationships, and ensuring compliance with banking regulations.

BankingFinancial ServicesMortgage

Responsibilities

Oversees the day-to-day activities of the branch in the capacity of a working supervisor. Ensures branch is adequately staffed through efficient scheduling. Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank. Assists employees with transactions, proving teller unit and policies and procedures. Evaluates employee performance and may conduct performance appraisals. Keeps Branch Manager up to date on employee scheduling and performance. Resolves any unusual problems that may occur or defers to Branch Manager. Makes independent decisions on overdrafts and uncollected items within credit limits

Works with customers on unusual complex transactions. Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate. Maintains a leading role in managing internal branch sales. Works with existing business customer base to expand business relationships and potential new clients to develop new business. Assists customers and employees when situations require management intervention. Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing

Maintains current knowledge of laws and regulations affecting branch operations. Stays current with the Bank’s policies and procedures. Keeps staff informed of new products and services. Communicates all relevant information to branch personnel and trains new procedures. Ensures implementation of new products and policies are smooth and efficient transitions. Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area. Uses information to optimize quality service and sales

Assists the Universal Banker unit with proving and verifies Universal Operations Specialist draw counts are correct. Ensures the Universal Banker is operating efficiently and within established guidelines. May prove ATM where applicable. May perform the duties of a Universal Banker when needed

Prepares daily, weekly, monthly and quarterly reports for the Branch. Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems

Performs other job related duties as may be assigned

Qualification

Branch banking managementRetail banking operationsEmployee trainingSales abilitiesCommunication skillsCustomer serviceMotivational skillsTeam collaboration