Sanford Health ยท 13 hours ago
Applications Support Analyst
United States
Full-time
Remote
Entry Level
$26/hr - $41.50/hr
1+ years expSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. The Applications Support Analyst performs routine healthcare information system and application support, utilizing analytical skills to resolve incidents and service requests while assisting in the creation and maintenance of training documentation.
ChildrenEducationHealth Care
Responsibilities
Performs routine healthcare information system and application support
Utilizes analytical skills and experiences to investigate or escalate support issues
Resolves incidents and services requests
Assists in the creation and maintenance of training documentation
Incorporates appropriate presentation techniques to support and/or lead training sessions
Researches, analyzes and makes recommendations for application workflow improvements
Creates and analyzes reports created using multiple reporting mechanisms
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
Promotes and participates in a team approach
Works with other departments and outside vendors
Comfortable managing change with excellent problem solving skills
Time management and prioritization of tasks on a daily basis
Proficient verbal and written communication required
Positive attitude and excellent customer service skills are expected
Ability to communicate diplomatically across integrated teams
Good interpersonal skills
Proficiency with software such as word processing, spreadsheets, databases, and presentation software required
Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred
When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful
When applicable, possess knowledge in state and federal laws, rules and regulations
Qualification
Required
Bachelor's Degree required
Proficient verbal and written communication required
Positive attitude and excellent customer service skills are expected
Ability to communicate diplomatically across integrated teams
Good interpersonal skills
Proficiency with software such as word processing, spreadsheets, databases, and presentation software required
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing
Preferred
Area of focus in Information Technology, Healthcare, Business, or related field preferred
One year of relevant experience in application support, hardware or interface preferred
Knowledge of Epic billing and/or government reimbursement methodologies is preferred
Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred
When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful
When applicable, possess knowledge in state and federal laws, rules and regulations
Company
Sanford Health
Sanford is a healthcare company providing research, education and clinical care.
10001+ employees
H1B Sponsorship
Sanford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (38)
2023 (38)
2022 (51)
2021 (64)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Baier Roger
CEO
Bill Gassen
President & Chief Executive Officer
Recent News
2025-11-20
2025-11-01
Company data provided by crunchbase