Chewy · 11 hours ago
Client Concerage
Atlanta Metro
Full-time
Onsite
New Grad, Entry LevelChewy is dedicated to being the most trusted and convenient destination for pet parents and partners everywhere. The Client Concierge will be responsible for ensuring exceptional customer experiences by handling inquiries, resolving customer issues, and exceeding customer expectations.
E-CommercePetRetail
Hiring Manager
Jasmyne Wright
Responsibilities
Responding to customer requests
Guiding clients through Chewy’s products and services
Supporting customer satisfaction
Fostering meaningful relationships to maintain trust and loyalty
Qualification
Required
Strong Interpersonal and Communication skills for engaging with customers and team members
Experience with Customer Service and providing excellent Customer Satisfaction
Ability to deliver outstanding Customer Experience through problem-solving and active listening
Passion for pets and a dedication to supporting pet parents
Organizational skills and the ability to multitask in a fast-paced environment
High school diploma or equivalent required
Preferred
bachelor's degree and prior customer service experience
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
Founded in 2011
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (209)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Jim Nelson
Director
Recent News
The Motley Fool
2025-12-17
The Motley Fool
2025-12-14
Company data provided by crunchbase