Infojini Inc ยท 13 hours ago
Desktop Support Specialist
Mountain View, CA
Contract
Onsite
Entry Level
2+ years expInfojini Inc is seeking a Desktop Support Specialist to manage and maintain desktop hardware and software. The role involves troubleshooting, providing technical support, and training staff on desktop applications while ensuring the functionality of telecommunication systems.
Information Technology
Responsibilities
Test, install, troubleshoot, and maintain desktop hardware and software, such as desktop computers, related peripherals, software applications, and printers
Test, install, troubleshoot, and maintain telecommunication hardware and software, such as desktop phone sets, related peripherals, software applications, and City- approved PDAs and cell phones
Operate, input data, and perform program/procedure maintenance on designated technology systems; provide documentation, testing, implementation, and maintenance; and provide application support as assigned
Interface with end-users; and resolve problems and complaints
Develop lesson plans and assist in training staff in desktop software applications
May provide recommendations on desktop standards, such as hardware and software, and provide technical support for these platforms and applications
Keep current on technical advances in desktop hardware and software related to equipment utilized by the City
Evaluate obsolescence of desktop equipment and recommend replacement when appropriate
Be familiar with fundamental network and network devices, such as printers, PDAs, etc
Transport, install, and configure desktop and technology-related equipment; and maintain departmental equipment inventories
Perform other related duties as assigned
Qualification
Required
Associate's degree in computer science or a related field
Two years of progressively responsible experience providing computer help desk service in a professional business or municipal environment
Possession and maintenance of a valid CompTIA A+ certificate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or equivalent
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase