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Base-2 Solutions · 11 hours ago

Service Desk/Systems Administrator

Bethesda, MD

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Base-2 Solutions is seeking a Tier 3 Service Desk/Systems Administrator supporting the OSINT Integration Center. The role involves Linux and Windows systems administration, systems maintenance, and user support services in a collaborative team environment.

Big DataCloud ComputingSoftware EngineeringTechnical Support

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Clear devotion to the DevOps and Infrastructure as Code (IaC) mindset

Perform Linux and Windows builds, installs, configuration, administration, and troubleshooting of Linux and Windows servers to include base configuration, security and system patching, performance monitoring, etc

Implement and enforce DISA STIG compliance across all systems and networks

Develop server builds for virtual and physical environments

Manage, maintain, configure, and deploy system integration tools such as Kubernetes, Rancher, Helm

Develop scripts to support patching, configuration, and other infrastructure team tasking using languages such as Python, Bash, or PowerShell

Design, develop, and support scalable, redundant infrastructure to include physical and virtualized environments

Utilize configuration management tools like Salt and Ansible for infrastructure automation and orchestration

Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement system patches, including fast turnaround time security critical patches

Working knowledge of COTS and FOSS storage solution

Improve existing infrastructure to incorporate latest technology best practices and cross application integrations

Administer cloud environments, particularly AWS, including provisioning, monitoring, and optimization

Collaborate with cross-functional teams to implement and maintain agile practices and workflows

Provide support to customers in a professional, knowledgeable manner to maintain excellent customer relationships

Manage and administer accounts to include account creation, password resets, troubleshooting, and termination/deletion

Coordinate your work schedule with your ServiceDesk teammates to ensure the team offers coverage from 6am-6pm, Monday-Friday

Qualification

Linux administrationWindows administrationCloud administrationConfiguration managementScripting languagesDevOps practicesAgile project managementCommunicationTeam collaborationSelf-starter

Required

Bachelor's Degree and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience

At least 8+ years of relevant professional experience

Active Top Secret security clearance with the ability to obtain and maintain a TS/SCI with Polygraph

Experience in system integrations testing through a full system development life cycle, including implementing test plans, test cases and test processes

Working in an Agile project management environment

Experience with security requirements derivation

Experience documenting test results for corrective actions, reporting and audits

Excellent verbal and written communication skills

Ability to work in a team and also a self-starter who can work on their own

Expertise in configuration, administration, and troubleshooting of Linux (RHEL/CentOS, Ubuntu)

Experience with Patching: yum repositories, APT repositories

Experience with Server builds: virtual and physical

Experience with Cloud Service Providers and cloud operations

Preferred

Experience with data engineering tools such as Kubernetes/Rancher, Cloudera

Experience with Configuration Management (Chef, Puppet, Ansible, Salt) and IaC tools such as AWS Cloudformation

Experience with scripting languages such Bash, Python3 and PowerShell

Experience with CI/CD tools ArgoCD, Jenkins, Nexus, Docker/containerd, GitLab/GitHub

Experience with ELK clusters, including Elasticsearch, Logstash, Kibana and Beats

Experience with Windows Systems Administration and troubleshooting Active Directory

Experience establishing large computer end-point environments (> 1,000 end-points)

Experience maintaining AI/ML environments (NVIDIA hardware and software)

Experience maintaining large data (Petabyte) environments and storage solutions

Experience working in an air-gapped/not-connected-to-the-internet environment

Benefits

100% paid premiums for health insurance. Choose from over 5 gold-level medical plans from CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, POS. HMO, and HSA-compatible.

HSA and FSA options.

100% paid premiums for dental insurance.

100% paid premiums for vision insurance.

100% paid premiums for short-term disability.

100% paid premiums for long-term disability.

100% paid premiums for accidental death & dismemberment.

100% paid premiums for life insurance with a $200,000 max benefit.

8% company contribution to 401k with immediate vesting.

401k pre-tax and Roth options.

Up to 20 days of flexible paid time off (PTO).

11 days of paid floating holidays.

Flexible work schedules including flex time and compressed work period.