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Hilton · 11 hours ago

Senior Sales Manager - The Palmer House Hilton

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Hilton is a leading global hospitality company, and they are seeking a Senior Sales Manager to join their Chicago Cluster. The role involves securing groups and conventions, building customer relationships, and maximizing revenue through proactive sales efforts and strategic business planning.

HospitalityLeisureResorts

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts

Consistently strives to maximize revenue and profitability for all hotel revenue streams

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market

Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market

Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs

Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards

Create and execute plan to shift share from your competitors

Engage in outside sales activities to uncover needs, build relationships and to win new business

Negotiate contracts and commission agreements with end user customers and intermediaries

Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers

Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed

Qualification

Hotel group sales experienceDelphi.fdc/SalesforceNegotiation skillsCustomer relationship managementSales strategy developmentPositive attitudeCommunication skillsCritical thinkingTeamworkAdaptability

Required

Minimum of two years of hotel group sales experience within large, big box hotel of 500+ rooms and 40,000 sq. feet + of convention space

Positive attitude and good communication skills

Understanding of hotel sells and demonstrates a hunger to grow, but also a collaborator

Comfortable speaking directly to decision makers & strong critical thinking skills

Passion for sales and for achieving targets and objectives

Familiarization with Delphi.fdc/Salesforce

Experience within Hilton processes and programs

Benefits

Medical Insurance Coverage – for you and your family

Vision, Dental, Life and Disability Insurance

Mental Health Resources

Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked

Vacation – Paid Time Off, 40 hours awarded after first year of employment

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

401(k) plan

Access to your pay when you need it through DailyPay

Complimentary Duty Meals served in our Team Member Restaurant

Employee Assistant Program

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs