Gallagher Bassett · 12 hours ago
Claims Supervisor
Orlando, FL
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expGallagher Bassett is dedicated to helping clients navigate complexity and support recovery. They are seeking a Claims Supervisor who will supervise a team of claims adjusters, manage workloads, and ensure compliance with corporate policies while fostering a culture of teamwork and excellence.
BeautyCosmeticsE-Commerce
Responsibilities
Supervises a team of claims adjusters under moderate management
Actively drives adjuster hiring and leads adjuster training
Actively manages assigned adjuster workloads and performance
Participates in compliance and best practice reporting
Demonstrates a thorough understanding of corporate policies and procedures
Uses various metric driven tools such as FOCUS, the Claim Operation Tool Kit to evaluate performance and identify problem areas in advance of them becoming service issues
Reviews findings with manager to jointly develop a plan for corrective action
Defines team goals and communicates those goals to assigned staff
Motivates people to perform at the highest level
Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which claims are being handled
Communicates with clients, carriers and brokers in a professional, positive and proactive manner
Works collaboratively with all internal departments
Qualification
Required
High school diploma and 10 years related claim experience required
Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements
Knowledge of all team member related functions
Preferred
Bachelor's degree preferred
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Bassett
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Hessling
Chief Executive Officer- North America
Scott Hudson
President and CEO
Company data provided by crunchbase