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BlueCross BlueShield of South Carolina · 10 hours ago

Training Specialist II (PGBA)

Florence, SC

Full-time

Onsite

Mid Level

3+ years exp

BlueCross BlueShield of South Carolina is seeking a Training Specialist II to identify training needs, develop training materials, and facilitate training sessions. The role involves leading training projects, developing performance assessments, and managing trainee interactions while ensuring effective communication with management.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Leads, plans and prioritizes training projects from conducting training needs assessments to the delivery of the final product which meets customers specifications and due dates. Responsible for all timely deliverables in a training project to include facilitating technical and non-technical training to employees, business partners, external customers, and other audiences. Contributes expertise as a member of various functional groups. Ensures final product meets customer specifications and deliverable dates are met

Follows project methodology in the development of trainee and/or training performance assessments and testing materials. Develops, revises, and updates training materials. Analyze, identify and develop training solutions using blended learning techniques and innovative technology/tools to meet business goals. Gathers data from quality audits and team development surveys and incorporates in training deliveries. Tracks and monitors team interactions and provides feedback to trainees and their management

Identify developmental needs and provide guidance, coaching and train-the-trainer sessions as needed. Prepare appropriate reports and presentation materials as requested. Facilitates training to all levels of management

Evaluates various training trends, techniques, and/or programs. Performs other tasks as needed to support the training area to include but not limited to maintenance of training database, reports, assessments, etc

Qualification

Training developmentTraining technologyProject managementMicrosoft OfficeAdult Learning PrinciplesVerbal skillsHuman relations skillsResearch skillsData analysis skillsCoaching skillsPlanning skillsWritten skillsOrganizational skillsPresentation skills

Required

Bachelor's Degree

4 years job related work experience or Associate's and 2 years job related work experience

3 years-job related work experience, including 2 years' training experience plus 1 year insurance related work experience

Microsoft Office and standard classroom and office equipment

Strong project management skills

Ability to learn corporate and other required systems

Familiar with a variety of training technology (e.g. audio/visual, virtual, podcasts, webinars, tele-conference and other training tools)

Strong verbal, written and human relations skills

Strong research, planning and data gathering and analysis skills

Strong design and development skills to create outputs in various methods

Strong Organizational skills necessary to schedule, prioritize and complete work assignments

Ability to acquire strong knowledge for multiple lines of business and job functions

Ability to acquire an understanding of the complex technical environment of the organization

Excellent project management skills

Able to perform job responsibilities with little to no management supervision

Demonstrate skills in training material development and classroom presentations to large groups and a variety of audiences

Understand Adult Learning Principles and appropriate learning development methodologies

Preferred

Bachelor's degree- Education, Journalism, English, or Public Speaking

DDI Master Trainer, Langevin, or ASTD certification

PowerPoint Experience

Benefits

Subsidized health plans, dental and vision coverage

401k retirement savings plan with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers in major locations

Education Assistance

Service Recognition

National discounts to movies, theaters, zoos, theme parks and more

Company

BlueCross BlueShield of South Carolina

Glassdoor3.6

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Founded in 1946

Columbia, South Carolina, USA

10001+ employees