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Graton Resort & Casino · 11 hours ago

Tony's of North Beach Host

Rohnert Park, CA

Full-time

Onsite

New Grad, Entry Level

Graton Resort & Casino is seeking a Tony's Host responsible for greeting and seating guests to ensure an exceptional dining experience. The role involves managing reservations, maintaining a clean host stand, and collaborating with the management team to provide smooth service.

Gambling & Casinos

Comp. & Benefits

Responsibilities

Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values

Perform responsibilities in accordance with all Company standards, policies, and procedures

Greet all guests promptly, warmly, and professionally upon arrival

Manage reservations, waitlists, and walk-in guests using OpenTable

Follow the steps of service as outlined by the department on a consistent basis

Escort guests to their tables, presenting menus and explaining daily specials if needed

Maintain an organized and clean host stand, lobby, and entrance area at all times

Communicate wait times clearly and accurately to guests

Monitor dining room flow and seat guests in a balanced manner for server sections

Answer the telephone promptly and professionally; assist with guest inquiries and requests

Work closely with the management team and service staff to ensure smooth and efficient service

Follow all company, departmental, and health and safety policies and procedures

Perform opening, closing, and side duties as assigned by management

Promote and maintain a positive and cooperative team environment

Maintain a polished, professional appearance in compliance with grooming standards

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property