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NEOGOV · 14 hours ago

Nutrition Program Office Specialist III

Grants Pass, OR

Full-time

Onsite

Mid Level

$3,293.68/mo - $3,500.57/mo

3+ years exp

NEOGOV is seeking a Nutrition Program Office Specialist III to provide mid-level administrative support for the Food & Friends program and Senior & Disability Services. The role involves coordinating volunteer activities, processing donations, and maintaining accurate records for the Meals on Wheels program.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Processes donations to the Food & Friends program in Salsa/DonorPro

Contacts seniors and adults with disabilities to collect New Start information for potential Home Delivered Meals participants and verifies if in-home services are in place via Oregon Access

Contacts OAA and Medicaid HDM participants to complete over-the-phone reassessments and relays that information to the Outreach Worker in each county

Performs a wide variety of clerical and administrative tasks including phone support, word processing, program database maintenance, document organization and filing, customer service, general business correspondence, and other general office support. Participates in in monthly staff meeting, other training events, and fundraising activities

Assists in the general monitoring of upkeep and safety in the building and grounds, contacts local vendors to schedule service/maintenance as needed and communicates these issues to the Nutrition Program Director and RVCOG Human Resources & Administrative Services Director

Acts as point-of-contact for outside entities interested in reserving space at the Josephine County Senior Resource Center and assists them with the reservation request process. Communicates these reservation requests to the RVCOG Human Resources & Administrative Services Director

Supports in the recruitment and processing of volunteer drivers for the Meals on Wheels home delivery program in Josephine County. Enters new volunteer information into Salsa/DonorPro database. Supports in the distribution of volunteer recruitment material including but not limited to PSA’s, posters, and new briefs

Creates and processes Oregon Project Independence (OPI) vouchers for Home Care Workers providing in-home care for OPI consumers. Submits changes to vouchers as necessary and performs data entry utilizing several state data management systems

Monitors payroll batches for the OPI program for the 7810 branch supporting Jackson and Josephine Counties using Oregon Provider Time Capture and enters the information into the Dept. of Human Services mainframe. Uses Oregon Access to review 546 forms and gather collateral information as needed

Acts as a Qualified Entity Designee (QED) and handles confidential personal information for processing volunteer criminal background checks

Schedules and attends guest appearances on local radio shows to promote program and volunteer recruitment

Gathers materials for promotional use (testimonials/photos/etc.)

Acts as back-up to the Josephine County Home Delivery Coordinator, as well as an emergency back-up for all Meal Site Coordinators in Josephine County

Supports the Josephine County Home Delivery Coordinator in the planning and coordination of volunteer appreciation activities and events

Qualification

Database managementVolunteer coordinationMicrosoft WordMicrosoft ExcelFood safety knowledgeAdministrative supportListening skillsCustomer serviceInterpersonal skillsOrganizational skillsCommunication skills

Required

High school diploma or equivalent plus additional specialized training in office equipment including computers, word processing, spreadsheets, and database software

A minimum of three (3) years of progressively responsible experience providing administrative support services to a variety of programs and internal administrative functions

A minimum of two (2) years of experience in the coordination of food service

Possession of, or the ability to obtain and retain, an Oregon driver license by the time of appointment, or otherwise have immediate point to point transportation available

Possession of, or access to, a personal vehicle

Pass Criminal History Background Check

Demonstrate knowledge and proficiency in the use of computer software

Obtain and retain an Oregon Food Handler card and State QED Certification to process Criminal History Background Checks within one month of hire

Knowledge of safe food preparation and handling procedures

Knowledge of use of general office equipment including phones, copiers, and computer

Knowledge of confidentiality rules regarding client, provider and donor records and the ability to adhere to these rules

Knowledge of business English, spelling, grammar, punctuation, and mathematics

The use of various kitchen equipment

Comprehensive skills in Microsoft Word and Excel, database management and data entry

Exceptional listening skills

Excellent interpersonal skills with a commitment to delivering high quality customer service in a professional manner

Ability to recruit, plan, coordinate, and direct the activities of volunteers and staff

Ability to organize and direct work schedules

Ability to effectively manage deadlines interruptions and distractions

Ability to interpret and apply sanitary regulations and direct others to apply sanitary regulations

Ability to be courteous and tactful with senior citizens and the general public

Ability to communicate effectively both verbally and in writing

Ability to maintain and prepare accurate records and reports in a timely manner

Ability to work as an effective team member and establish and maintain harmonious and cooperative working relationships with staff and a wide variety of people