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Client Support Analyst jobs in United States
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American National Bank of Texas · 1 month ago

Client Support Analyst

American National Bank of Texas is seeking a Client Support Analyst responsible for fulfilling customer requests through various delivery channels while supporting Retail and CCU operations. The role involves managing cash needs, ensuring compliance with audit and regulatory requirements, and developing policies and procedures for operational efficiency.
BankingFinancial ServicesMortgage
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Culture & Values

Responsibilities

Working with various vendors in support of systems and applications used by Retail and CCU
Supporting the fulfillment of customer request
Requires work on physical bank premises
Evaluates and directs banking centers/CCU staff and/or management to find solutions for escalated issues
Develops and maintains policies and procedures for Retail/CCU that support audit and regulatory requirements
Manages cash for the bank including banking centers, ATM/ITM's, and the banks Centralized vaults

Qualification

Banking experienceMicrosoft ExcelMicrosoft WordBasic math skillsBilingual (English/Spanish)

Required

High School diploma or GED
1 year banking experience
Working knowledge of Microsoft Excel and MS Word
Basic keyboarding and calculator skills
Competent in all basic math functions
Able to carry out written instructions
Work occasionally requires more than 40 hours per week to perform the essential functions of the position
Lifting in an office setting may be required up to 30lbs

Preferred

Fluent in English and Spanish

Company

American National Bank of Texas

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American National Bank of Texas is one of the oldest independent banks in North Texas.

Funding

Current Stage
Growth Stage
Total Funding
$70M
2020-10-13Debt Financing· $70M

Leadership Team

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Robert Hulsey
President/CEO
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Chris Cronin
President and COO
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Company data provided by crunchbase