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US LBM · 20 hours ago

Inside Sales Representative

Onalaska, WI

Full-time

Onsite

Entry Level

1+ years exp

US LBM is a company that supplies a variety of building materials. The Inside Sales Representative will assist with customer sales and provide product support, responding to inquiries and generating sales through phone calls and order management.

Real Estate

Responsibilities

Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations

Initiate telephone calls to customers to generate sales

Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly

Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability

Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers

Maintains stock levels on the sales floor and in the stockroom

Researches credits, returns, and late payments as needed

Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing

Handle special orders and advanced pricing; assist with pricing and special price lists

Develop and grow professional relationships with customers

Resolve jobsite issues and customer problems

Perform other duties as assigned

Comply with all policies and standards

Adhere to Company’s commitment to workplace safety

Participate in and complete assigned trainings