Delaware North · 11 hours ago
Executive Director of Facilities, Catawba Two Kings Casino
Kings Mountain, NC
Full-time
Onsite
Director/Executive
15+ years expDelaware North is actively recruiting for an Executive Director of Facilities at Catawba Two Kings Casino. This role is responsible for overseeing all aspects of the physical property, ensuring operational continuity, safety standards, and leading strategic initiatives in maintenance and environmental sustainability.
Hospitality
Responsibilities
Champion and uphold the Two Kings Casino Standards as outlined in company policies
Foster positive relationships with team members and guests, resolving concerns promptly to ensure satisfaction
Promote and monitor guest and workplace safety across all areas of the property and within the Facilities department
Lead the development and implementation of training programs focused on management skills, technical competencies, and safety for facilities staff
Manage vendor and contractor relationships, including preparing scopes of work, issuing RFPs, evaluating bids, negotiating contracts, and ensuring compliance with legal and operational standards
Monitor key performance indicators (KPIs) to drive operational efficiency and continuous improvement
Develop and maintain emergency preparedness and disaster recovery plans
Oversee annual budgeting processes and conduct regular cost and productivity analyses
Implement sustainability initiatives to improve energy efficiency and environmental performance
Supervise Managers of Buildings and Grounds to maintain the property’s cleanliness, functionality, and visual appeal, including all building systems and finishes
Ensure all equipment, materials, and procedures comply with applicable codes and regulations
Manage environmental data systems and reporting in collaboration with business partners to support climate strategy goals (energy, water, waste, etc.)
Plan and execute special projects using in-house resources
Develop and maintain a preventative maintenance program to minimize operational disruptions
Lead the design and implementation of new features and modifications to the built environment in collaboration with the Technical and Construction Services (TACS) group
Oversee procurement activities in coordination with the Purchasing Department, ensuring alignment with company policies and procedures
Provide leadership in hiring, performance management, compensation decisions, and disciplinary actions for department managers and staff, in partnership with Human Resources
Align departmental operations with the strategic objectives of Executive Property Management to ensure efficient and effective facility operations
Stay current with industry best practices in facilities management, groundskeeping, and housekeeping, and share insights with leadership to drive continuous improvement
Perform other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field
Minimum of 15+ years of progressive experience in facilities management, including 5+ years in a senior management role within a high demand, 24/7 hospitality operation, at least half of that within a casino with hotel or resort; or minimum of 5+ years at the Director level and 6+ years in a management capacity
Facilities Management Expertise including 8+ years of hands-on experience managing multi-building commercial properties at the Facilities Manager level (or equivalent titles such as Engineer or Superintendent)
Proven success in maintaining reliability, comfort, and safety across built environments, with direct oversight of HVAC, mechanical, electrical, plumbing systems, and groundskeeping
Demonstrated success in leading management-level teams to achieve operational goals
Proven track record of increasing responsibility and delivering results across annual and fiscal cycles
Willingness to work flexible hours, including nights, weekends, and holidays
Ability to travel and participate in training as needed
Active membership and credentials from at least one recognized industry organization, including International Facility Management Association, U.S. Green Building Council, Association of Energy Engineers, American Society of Heating, Refrigerating and Air-Conditioning Engineers, North American Technician Excellence, American Society for Healthcare Engineering, and Association of Physical Plant Administrators
Regularly walking, standing or stooping
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 50 pounds
Ability to ascend or descend ladders, scaffolding, and ramps
Regularly drive motor vehicles
Work for sustained periods of time maintaining concentrated attention to detail
Able to communicate via two-way radios
Benefits
Annual bonus plan based on company and individual performance
Role-based, uncapped sales incentive plan
Comprehensive benefits package
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
H1B Sponsorship
Delaware North has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Principal
Recent News
2025-12-05
Sports Business Journal
2025-10-23
2025-10-21
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