Confluence Health ยท 12 hours ago
Switchboard Operator
Wenatchee, WA
Part-time
Onsite
New Grad, Entry Level
$17/hr - $26.44/hrConfluence Health is a community-focused healthcare organization committed to supporting the quality of life in its service areas. The Switchboard Operator position is responsible for providing excellent customer service by directing calls and managing communication effectively in a fast-paced environment.
Health CareHospitalMedical
Responsibilities
Provides excellence in Customer Service through efficiently and accurately directing calls to appropriate individuals and departments using a positive and friendly tone
Handles emergency calls in a timely and effective manner in a fast paced environment
Prioritizes, receives, analyzes and determines proper routing and handling of all calls related to fire and security issues, alarms, codes and drills
Appropriately manages multiple modes of communication, including but not limited to: e-mail, telephones, pagers and overhead paging
Revises on-call schedules for Clinical and Ancillary Departments
Updates communications database
May train to scan patient records directly into our EMR
Other duties as assigned
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times
Qualification
Required
High level of phone and customer service experience
Basic computer skills
Able to read, write and communicate in English
Preferred
Previous phone operating or dispatching experience
Able to read, write and communicate in English and Spanish
High School diploma or equivalent (GED)
Benefits
Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
CH Wellness Program
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential
Company
Confluence Health
Confluence Health is a rural healthcare delivery system that provides safe and high-quality care.
Founded in 2013
1001-5000 employees
H1B Sponsorship
Confluence Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (8)
2023 (5)
2022 (3)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Andrew Jones
Chief Executive Officer
Recent News
2025-10-21
Confluent Health companies
2025-06-26
Company data provided by crunchbase