BITCO Insurance Companies · 10 hours ago
Sr. Claims Specialist
Little Rock, AR
Full-time
Hybrid
Senior Level
5+ years expBITCO Corporation, headquartered in Davenport, IA, is currently seeking a Sr. Claims Specialist to join their branch office located in Little Rock, AR. This role focuses on providing key support in handling claims across multiple lines of coverage, particularly in Liability, while ensuring high levels of customer service to business partners.
Insurance
Responsibilities
Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims
Prepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issues
Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
Provide proper documentation and reporting of investigation and claims handling activities
Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
Maintain a working knowledge of regulatory and jurisdictional requirements
Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
Identify and pursue (if applicable) risk transfer opportunities
Other duties as assigned
Qualification
Required
Minimum of 5 years of experience with the following: Coverage Review – interpreting policies, agreements/contracts, reservation of rights, and disclaimers
Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
Knowledge of coverage, negligence principles, investigation, and negotiation techniques
Ability to obtain and maintain state adjusting licenses, as needed
Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
Ability to manage and organize workload of multiple tasks simultaneously
Excellent judgement, negotiation, and decision making skills
Must be able to travel between different off-site locations or overnight in an expeditious manner
Experience in handling liability claims in the states of: Arkansas, Louisiana and Mississippi
Benefits
Competitive salary and benefits
Paid time off and 12 paid holidays a year
Health, dental, and vision insurance
Company paid life insurance – 2x annual earnings
Old Republic 401(k) Savings and Profit Sharing Plan
Education and training opportunities
Insurance designations encouraged with financial assistance available
Daily two-hour flexible start and end time for 7.5-hour workday
Employee Fitness Program
Company
BITCO Insurance Companies
Provides quality insurance services to special industries including construction, forest products and oil & gas. It is a sub-organization of Old Republic International Corporation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Vance
Sr. Vice President Information Technology / Chief Information Officer
Steve Agey
EVP Chief Underwriting Officer
Recent News
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