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Wells Fargo · 11 hours ago

Teller Bilingual Spanish Santa Barbara Main

SANTA BARBARA, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $27.50/hr

0+ years exp

Wells Fargo is a leading financial services company committed to innovation and community empowerment. They are seeking a Bilingual Spanish Teller to support customer engagement and perform various banking transactions while minimizing risks and adhering to established policies.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

Complete operational activities while minimizing risks under established policies

Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

Receive direction from managers and exercises judgment within defined policies and procedures

Escalate questions and issues to more experienced roles

Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

Identify information and services to meet customers financial needs

Qualification

Bilingual Spanish/EnglishCustomer service experienceCash handling experienceIdentify fraudTechnology educationProfessionalismTeam collaborationOrganizational skills

Required

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Bilingual speaking and listening proficiency in Spanish/English

Preferred

6+ months of experience interacting with people, demonstrated through work, military, or education

Customer service focus with experience handling complex transactions across multiple systems

Ability to educate and connect customers to technology and share the value of mobile banking options

Ability to interact with integrity and professionalism with customers and team members

Experience working with others on a team to meet customer needs

Cash handling experience

Ability to follow policies, procedures, and regulations

Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

Well-organized, independent and able to prioritize in a fast-paced environment

Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues