Mercy · 13 hours ago
Communication Svc Operator - Full Time
Mercy is a healthcare organization seeking a Communication Svc Operator to manage incoming and outgoing calls, page physicians, and provide patient information. The role involves connecting calls for personnel and families and may include serving as a dispatcher for various departments.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information
Receive class registration & physician referral calls
May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations
Qualification
Required
High school diploma or equivalent
Basic computer and keyboarding skills
Must be able to navigate multiple computer software systems simultaneously
Ability to communicate clearly in English both orally and written
Knowledge of Microsoft Office
Preferred
Telephone or customer service experience beneficial
Benefits
Medical
Dental
Vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
H1B Sponsorship
Mercy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
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