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Texas Department of State Health Services · 12 hours ago

Staff Services Officer V

Austin, TX

Full-time

Onsite

Senior Level, Lead/Staff

$4,523/mo - $6,250/mo

3+ years exp

Texas Department of State Health Services is committed to public health and is seeking a Staff Services Officer V. The role involves overseeing staff services functions, managing projects, and ensuring compliance with policies to promote effective operations within the Division.

Health Care

Responsibilities

Coordinate staff services functions of the Division. Promote uniformity of activities through consultation with Directors, Unit Managers, and other personnel to accomplish Division objectives per DSHS policies and procedures, guidelines, and directives. Ensure timely completion of Division actions, monitors Division-level assignments and keeps the leadership aware of assignment status. Represent the Division on workgroups and committees. Manage projects and/or special initiatives on behalf of the Division, as assigned. Consolidate and compile Division information for input to the Chief State Epidemiologist, the Commissioner and other areas as required. Support activities related to staff engagement in the Division

Provide technical expertise in human resources systems and communicates and assesses impact of personnel and administrative policy changes to Division programs. May screen job applications; interview applicants; recommend human resources action; and execute other personnel functions, as required. Plan and conduct orientations for new employees, interns, and volunteers. Update procedures and informational materials, as needed. Assist in addressing workplace improvement efforts resulting from direct report meetings, managers' meetings, town hall meetings, and the Annual Survey of Employee Engagement

Prepare correspondence and reports. Develop Division-wide policies and procedures and correspondence and proofread reports prepared by or routed through the Division for grammar, punctuation, content, accuracy, and adherence to DSHS policies and procedures, as applicable. Review and recommend appropriate action for designated reports, budget materials, and correspondence prior to the Chief State Epidemiologist approval. Assist in planning and developing agendas for Division office administrative staff meetings, weekly direct reports' meetings, managers' meetings, town hall meetings, and other special meetings

Develop and maintain office procedures in consultation with Division administrative staff to ensure efficient and effective office operation. Recommend and approve training of administrative staff, as appropriate. Work closely with the purchasing liaison to monitor all purchasing actions that are sent to the Division to be handled at the Division level

Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery of Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location

Qualification

Human resources expertisePolicy developmentProject managementMicrosoft Office SuiteStrategic planningEffective communicationLeadership skillsTeam collaboration

Required

At least 3 years' experience in assisting and planning staff support functions and related activities

Experience preparing policies and procedures

Experience preparing complex correspondence, documents, or reports

Experience coordinating large-scale assignments across multiple areas

Experience communicating with senior or executive level staff

Knowledge of agency rules, regulations, policies, practices and procedures

Knowledge of effective leadership and management principles

Knowledge of human resource principles

Skill in using personal computers, with knowledge of Microsoft Word, Excel, Outlook and Visio applications

Skill in strategic planning

Skill in personnel and human relations policies, procedures, and practices

Ability to manage a variety of tasks and priorities in a changing environment

Ability to direct and organize activities for staff, establishing goals and objectives

Ability to prioritize, schedule, assign and monitor completion of complex assignments

Ability to motivate staff and to establish and maintain effective working relationships

Ability to gather, assemble, correlate, and analyze facts and data and to devise solutions to operations problems and translate the impact on operations

Ability to communicate complex information clearly, concisely and effectively, both verbally and in writing

Ability to function as a member of a team