The Springs Living, LLC ยท 10 hours ago
On Call Concierge - Growth Opportunities
Lake Oswego, OR
Full-time
Onsite
New Grad, Entry LevelThe Springs Living is a forward-thinking company in senior living, dedicated to enhancing the experiences of seniors and their families. The On Call Concierge role involves providing customer service and support to residents, including responding to emergencies, managing administrative tasks, and assisting with various resident needs.
Elder CareHealth CareNursing and Residential Care
Responsibilities
Acting as a first responder to resident emergency calls including calling 911 on the residents behalf if needed
Administrative tasks such as making and distributing flyers, taking catering requests, and managing room reservations
Answering resident questions
Monitoring security cameras
Answering phone calls
Maintaining clean and organized spaces surrounding concierge desk
Delivering packages and newspapers
Assisting residents with technical issues with phones, tablets, laptops, TVs, etc
Covering reception desk as needed
Assisting other departments as needed
Qualification
Required
Prior experience in Customer Service
Ability to use technology include desktop computer, landline phones, cell phone, and various computer programs
Ability to effectively present information and respond to questions from residents, staff, and visitors
Ability to prioritize and complete assignments
Ability to interpret written or verbal instructions
Ability to solve practical problems
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
The Springs Living, LLC
Welcome to The Springs Living. Our mission is to change the way people think, feel, and experience senior living.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Fee Stubblefield
Founder & CEO
Bridget Kirkwood, SHRM-CP
Human Resources Business Partner
Recent News
2024-11-20
Senior Housing News
2023-12-25
Senior Housing News
2023-12-25
Company data provided by crunchbase