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Yates Construction · 11 hours ago

Helpdesk Support Specialist- Onsite

Vernon, TX

Full-time

Onsite

Entry Level

1+ years exp

Yates Construction is a company that provides equal employment opportunities and is seeking an IT Helpdesk Support Technician for their construction site operations. The role involves providing on-site technical support, troubleshooting hardware and software issues, and ensuring reliable access to technology systems for field personnel.

Civil EngineeringCommercialConstructionInfrastructure

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the first point of contact for IT support requests from site personnel

Provide general helpdesk support for computers, mobile devices, printers, and other site technology

Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.)

Install, configure, and maintain hardware, software, and peripherals for end users

Troubleshoot network connectivity issues (wired, wireless, and cellular)

Support telecommunications setup and maintenance (data and voice systems)

Assist with systems integration between corporate and site-based platforms

Educate and guide users on basic cybersecurity awareness and safe IT practices

Maintain accurate logs of support requests, resolutions, and equipment inventory

Escalate advanced technical issues to higher-level IT support as needed

Collaborate with the IT team on system upgrades, patches, and new technology rollouts

Ensure adherence to company IT and security policies

Qualification

Google WorkspaceTechnical SupportCybersecurityNetwork FundamentalsTelecommunicationsSystems IntegrationUsing Information Technology

Required

High school diploma or equivalent required; associate degree or technical certification preferred

1–3 years of experience in IT helpdesk, field tech support, or related role

Basic networking and telecommunications knowledge

Familiarity with Google Workspace administration and user support

Ability to work in a construction environment (including outdoor or trailer-based setups)

Valid driver's license and reliable transportation

Preferred

associate degree or technical certification

Company

Yates Construction

Yates Construction specializes in the design, civil engineering, project management, infrastructure administration and development.

Founded in 1963

Philadelphia, Mississippi, USA

5001-10000 employees

https://www.wgyates.com

H1B Sponsorship

Yates Construction has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (1)

2022 (4)

2020 (1)