TriNet · 20 hours ago
Senior UX Researcher
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$99K/yr - $197K/yr
5+ years expTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). The Senior User Experience Researcher (UXR) will utilize human-centered design principles to drive improvements and generate intuitive and accessible products and services, while collaborating with cross-functional teams and delivering actionable insights.
Bookkeeping and PayrollEnterprise SoftwareHuman ResourcesRisk ManagementSoftware
Responsibilities
Champion the user throughout the product development lifecycle
Own UX research projects by planning and conducting UX research for software products and potentially for services
Determine the appropriate UX research method or mix of methods based on stakeholders’ research questions
Develop a research plan, collect data and analyze, synthesize and summarize qualitative and quantitative data to inform design decisions
Present UX research findings and insights
Screen, recruit and schedule research participants
Use readily available technology for remote UX research
Evangelize UX research
Share ways to improve UX research processes, collaboration with other teams, etc
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field required
Typically 5+ years professional experience in the enterprise or other complex software space, as a user experience researcher required
Typically 5+ years experience with evaluative and generative research required
Knowledge of research methods through all phases of software development (including usability testing, interviews, contextual inquiries, persona development, etc.)
Understand data analysis and synthesis
Ability to formulate clear and understandable reports and present/communicate findings to internal leadership teams
Skillfully give and receive feedback to and from stakeholders and manager
Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions
Successfully manage multiple projects and meet deadlines
Creative problem-solving skills
Ability to navigate complex stakeholder relationships
Ability to lead and influence without authority
Align UX research studies with product and business goals
Ability to coach or mentor less experienced UX Researchers
Preferred
Master's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field preferred
Benefits
Medical, dental, and vision plans
Life and disability insurance
A 401(K) savings plan
An employee stock purchase plan
Eleven (11) Company observed holidays
PTO
A comprehensive leave program
Company
TriNet
TriNet provides HR solutions and services to small and medium-sized businesses.
1001-5000 employees
H1B Sponsorship
TriNet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (74)
2023 (49)
2022 (99)
2021 (94)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$856.68MKey Investors
Atairos
2023-08-02Post Ipo Debt· $400M
2022-03-01Post Ipo Equity· $16.68M
2016-12-22Post Ipo Secondary· $440M
Leadership Team
Mike Simonds
Chief Executive Officer
Jeffery Hayward
Chief Technology Officer
Recent News
2025-11-10
2025-10-31
2025-10-31
Company data provided by crunchbase